The context
ERP processes are often designed for office workstations, while many activities take place in warehouses, production, service operations or at customer sites. Timing, available attention and connectivity differ in the field. Bringing business systems to mobile therefore means selecting what is needed to complete a task and return a reliable update rather than compressing desktop screens.
The design challenge
The concept addressed the relationship between ease of use and data continuity. Every mobile function needs to remain connected to business roles, permissions and processes without transferring central-system complexity to the user. It was also necessary to separate tasks requiring immediacy from those that remain more effective within the ERP.
What was designed
The work defined a modular approach to functions and flows for the workforce. It considered integration points with existing systems, presentation of essential information and the return of structured field updates. The platform is therefore understood as a connected operating layer rather than a parallel business system.
From requirements to an MVP
Design starts from usage contexts and translates activities into short, verifiable steps aligned with the user’s role. Separating modules makes it possible to assess a focused MVP, observe adoption and later expand functions and profiles. This reduces the initial load and makes integration dependencies clearer.
Project360 contribution
Project360 handled business analysis, UX design, technical documentation and project-reporting support. Its contribution connected operating needs, user experience and integration requirements, preparing a shared scope with the client and system integrator.
Transferable value
The principle applies across enterprise settings: bring only the necessary data and actions to the point of work while keeping the central system as a consistent source. A focused mobile experience can improve information-flow quality and support progressive evolution without multiplying tools and copies of data.
Funding and project development
The project obtained a €500,000 non-repayable grant under the Campania Region’s SME industrialisation programme. Business analysis, UX design and technical documentation helped connect the digital proposal to an industrial development path and project reporting.