CASE STUDY / FEASIBILITY

A mobile platform for ERP processes.

The mobile experience should focus on the decisions and tasks required in that moment.

Editorial illustration of a mobile platform connected to ERP processes
Enterprise mobility conceptItalyConcept and design
FeasibilityProject stage
WorkflowPrimary context
360°Cross-functional view
Enterprise mobility conceptOrganisation / project
Project statusFeasibility study
Programme or measureSME industrialisation programme · Campania Region
TypeNon-repayable grant
Non-repayable grant€ 500.000

THE PROJECT, EXPLAINED

The process reaches the point of work.

APPLICATION FLOW

From the business core to mobile operations.

The ERP core passes through the integration layer and brings focused mobile tasks to inventory, service and delivery work.

The integration layer exposes only the data and actions needed for inventory, service and delivery, while the ERP remains the process system of record.

ERP data and permissions feed mobile tasks for inventory, service and delivery while receiving structured field updates.

The context

ERP processes are often designed for office workstations, while many activities take place in warehouses, production, service operations or at customer sites. Timing, available attention and connectivity differ in the field. Bringing business systems to mobile therefore means selecting what is needed to complete a task and return a reliable update rather than compressing desktop screens.

The design challenge

The concept addressed the relationship between ease of use and data continuity. Every mobile function needs to remain connected to business roles, permissions and processes without transferring central-system complexity to the user. It was also necessary to separate tasks requiring immediacy from those that remain more effective within the ERP.

What was designed

The work defined a modular approach to functions and flows for the workforce. It considered integration points with existing systems, presentation of essential information and the return of structured field updates. The platform is therefore understood as a connected operating layer rather than a parallel business system.

From requirements to an MVP

Design starts from usage contexts and translates activities into short, verifiable steps aligned with the user’s role. Separating modules makes it possible to assess a focused MVP, observe adoption and later expand functions and profiles. This reduces the initial load and makes integration dependencies clearer.

Project360 contribution

Project360 handled business analysis, UX design, technical documentation and project-reporting support. Its contribution connected operating needs, user experience and integration requirements, preparing a shared scope with the client and system integrator.

Transferable value

The principle applies across enterprise settings: bring only the necessary data and actions to the point of work while keeping the central system as a consistent source. A focused mobile experience can improve information-flow quality and support progressive evolution without multiplying tools and copies of data.

Funding and project development

The project obtained a €500,000 non-repayable grant under the Campania Region’s SME industrialisation programme. Business analysis, UX design and technical documentation helped connect the digital proposal to an industrial development path and project reporting.

FROM PROJECT TO INDUSTRY

IndustriesProfessional Services & E-ProcurementIndustriesManufacturing & Industry
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